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Point Rock Solutions is small fast paced company where talent and teamwork are the keys to its success. At Point Rock we are proud of our strong family culture throughout the organization and we know that our employees’ success equates to Point Rocks’ success. Everyone is encouraged to reach their potential and is given opportunities for advancement. It is a place where your management team and colleagues respect and care about you and each other. We value our employees and offer benefits enhancing your time, pay, health, career, and interests.

JOB OPENINGS


VTC Operators

Seeking qualified VTC Operators to provide scheduling, monitoring, and Tier 1 operations and maintenance of secure VTC systems. Individuals will be required to schedule and establish VTCs and conduct routine operations test and fault isolation on VTC electronic systems and equipment

Location: Washington Metro
Clearance: Clearable at TS with SCI eligibility

Primary Duties:

  • Provide general trouble shooting and resolutions on VTC equipment
  • Help/Service desk and customer service support
  • Ability to work in a team environment with good customer relations skills

Basic Qualifications:

  • 1-2 years professional working experience
  • Work effectively and add value as a team member

Preferred Skills and Abilities:

  • Knowledge of Polycom and Cisco/Tandberg Collaboration (Voice/Video) Solutions, voice and or video background
  • Excellent verbal and communication skills

 

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